Do not deal with unlicensed pest controllers
NSW Fair Trading Commissioner Rose Webb has warned consumers not to deal with any persons or businesses offering pest control services using pesticides where those persons and businesses aren't properly licensed pest management technicians.
Ms Webb is reminding consumers to do their research when engaging service providers like pest controllers to make sure they are properly qualified and licensed:
“Don’t just take their word for it - ask to see a copy of their licence. Look at reviews online and remember that if the price sounds too good to be true, it usually is.”
NSW Fair Trading has received consistent complaints about persons offering pest control services in circumstances where they are not licenced.
NSW Fair Trading has also received complaints about unsatisfactory pest control services provided by unlicensed operators.
A pest management technician licence issued under the Pesticides Act 1999 is required to use pesticides, or to carry on a business using pesticides, for fee or reward and in other circumstances.
Applications for a licence can be made to the New South Wales Environment Protection Authority.
Persons must have appropriate training and be assessed as fit and proper to be granted a pest management technician licence.
Licence holders are subject to stringent requirements to keep records and to notify others of pesticide use.
The misuse of pesticides can have very serious and harmful long term impacts on public health, domestic animals, wildlife and the environment.
Helpful information on engaging a pest management technician can be found by visiting the NSW EPA website.
Anyone who has had problems in their dealings with persons offering pest control services should lodge a complaint with NSW Fair Trading.
You can lodge a complaint online or at any Service NSW centre.