Community gaming - privacy collection notice

Who we are

Your information is being collected by the Department of Customer Service (the Department) on behalf of the Commissioner for NSW Fair Trading. NSW Fair Trading gives priority to protecting the privacy of your personal information, in accordance with the Privacy and Personal Information Protection Act 1998 (PPIP Act).

If you have any questions about this privacy collection notice, or how we handle your personal information, you can contact our Privacy team using the contact details at the end of this notice.  

Why we collect your personal information

NSW Fair Trading is collecting your personal information for the purpose of assessing and processing your application for, renewal or notification of changes to a community gaming or trade promotion authority, or your notification of commencement of a community gaming activity in accordance with the Community Gaming Act 2018 and Community Gaming Regulation 2020.

The kinds of information we collect

We may collect the following information:

• The full name and contact details (address, email and phone number) of the applicant (if an individual)
• The full name and contact details (address, email and phone number) for the nominated contact person (if different to the applicant)
• The full name of the person completing this form
• Business details including contact details (address, email and phone number)
• Confirmation as to whether the persons proposing to conduct the gaming activity:
  • Are fit and proper
  • Have not previously had any permit application refused, or permit suspended or revoked
  • Are not being investigated in relation to the Act, Regulation or other legislation administered by the Minister
  • Have not been convicted of a dishonesty offence within the last 10 years.
• Additional personal information if it is required to assess and process your form.

Failure to provide information

Your information is provided voluntarily however if you do not provide your information, we may not be able to process your application or notification form.

How we may use this information 

We may use the information we collect in the following ways:

• To assess and process your application, renewal or notification relating to a community gaming authority, trade promotion or gaming activity in accordance with section 11 of the Community Gaming Act 2018 and Part 3 and Part 4 of the Community Gaming Regulation 2020.
• Internal administrative purposes, including liaising with you in relation to your application or notification, and in relation to compliance, investigations, and enforcement of the Community Gaming Act 2018 and Community Gaming Regulation 2020 or Fair Trading Act 1987. 
• To administer and update your authority, including to send you information that we consider important such as reminders to renew your authority and to confirm your details if you make any subsequent applications in relation to any licence or authority issued by the Department on behalf of the Commissioner for Fair Trading.
• To support more informed policy making, program management, evaluation, research, and service planning as it can facilitate more efficient service delivery for residents and business in NSW.
• To record information on a public register which is published online (as required by clause 21 of the Community Gaming Regulation 2020). Where applicable, this may include the name of the authorised individual or organisation, the authority holder, the registered business address of the person’s place of business and details relating to the authorisation.
• Other directly related purposes. 

Who we may share your information with

If required, we may make enquiries and exchange information with other NSW Government agencies (including the NSW Police Force), or other States, Territories and/or the Commonwealth for the purposes of assessing your application or notification and for compliance purposes. We may disclose your information to such bodies for these purposes. 

We will not disclose your information to anybody else unless we are authorised or permitted to do so by law or where you have given consent. Our Privacy Statement describes when this may occur.

Service NSW

Service NSW collects and uses your personal information where this form is lodged at a Service NSW Service Centre. Service NSW collects and uses your personal information to:

• Share details with NSW Fair Trading. 

Service NSW also maintains and uses your personal information for internal administrative purposes, including for the purposes of our interactions with you.

Other information you provide through the application will be collected and stored by NSW Fair Trading only.

For more information about how Service NSW handles personal information, please visit the Service NSW Privacy Statement.

Digital NSW

We are partnered with Digital NSW (part of the Department of Customer Service) who assist us with our business operations by providing software and storing data on our behalf. Digital.NSW have a Privacy Statement which outlines how they look after this data.

Protecting your information

We will store and manage your personal information and health information in accordance with the provisions of the PPIP Act. We have measures in place to help protect your personal information from loss, unauthorised access, use, modification, disclosure, or other misuse. 

We will only keep information for as long as we need it to fulfil the purposes we collected it for. After which, the information will be disposed of securely in accordance with the State Records Act 1998 and any other applicable legislation.

See our Privacy Management Plan for more information about how we handle your personal information.

Your rights

Subject to certain conditions, you have the following rights in relation to your personal information:

• The right to request access to your personal information.
• The right to request correction of your personal information.

If you wish to invoke any of the above rights, please contact us using the details below.