Inter-agency and national committees

The regulator networks helping protect consumer interests across Australia and New Zealand

We are a member of 8 national Australian Consumer Law (ACL) regulator groups consisting of Commonwealth, State and Territory consumer protection agencies. These regulators meet frequently to resolve cross-border consumer issues, to collaborate on national education campaigns and progress reforms to the ACL. Visit the ACL website for information on recent activities.

Through our participation in these networks, NSW Fair Trading works with other consumer law regulators and policy makers throughout Australia. 
 

Consumer Ministers Network (CMN)

CMN consists of Commonwealth, State, Territory and New Zealand Ministers responsible for consumer law policy and regulation. The role of CMN is to consider consumer affairs and fair trading matters of national significance for senior officials to develop national approaches to these issues. 

Find out more about the Consumer Ministers Network.

Consumer Senior Officials' Network (CSON)

CSON supports Consumer Ministers to coordinate the development and implementation of consumer policy and regulation across jurisdictions. Emerging consumer issues may be delegated to senior officials by their Ministers. 

Consumer Policy Officials Network (CPN)

The purpose of CPN is to discuss relevant policy issues and develop ACL reforms, which are reviewed by Ministers. CPN responsibilities include collaborating with other networks on any education and compliance factors resulting from ACL reform. 

Consumer Education Network (CEN)

The role of CEN is to collaborate on consumer education campaigns across jurisdictions. CEN raises awareness of consumer rights and business obligations and enhances coordination between consumer agencies and promotes a consistent approach to consumer issues.
 

Regulatory Compliance Network (RCN)

RCN coordinates a consistent approach to compliance issues of national significance. It considers and takes relevant and proportionate action on current issues including those referred by other ACL networks RCN is chaired by NSW Fair Trading.

Fair Trading Operations Group (FTOG)

FTOG is a meeting of operational staff from ACL regulators across Australia. FTOG helps regulators exchange information and intelligence on emerging trends, issues and potential non-compliant traders. Significant alleged non-compliance will generally be escalated to RCN. 

Consumer Product Safety Network (CPSN)

CPSN collaborates on consumer product safety issues of national significance. Product safety in Australia is mainly regulated by the ACCC and state and territory regulators. The ACL sets out how the Australian, state and territory governments regulate goods and services to ensure they are safe. 

National Indigenous Consumer Strategy (NICS) Reference Group

NICS works collaboratively across jurisdictions to monitor and implement priorities that are fair and responsive to the needs of First Nations peoples.  The NICS group also includes independent members as strong advocates for First Nations Australians’ consumer rights and to help inform the broader strategy.