NSW Department of Planning, Housing and Infrastructure
NSW Fair Trading Commissioner and Deputy Secretary, Fair Trading and Regulatory Services, Natasha Mann
Natasha was appointed as the NSW Fair Trading Commissioner and Deputy Secretary in November 2021.
As NSW Fair Trading Commissioner, she is responsible for regulating significant industries including real estate, strata, the motor industry and general consumer transactions. As Deputy Secretary, she leads an extensive portfolio of regulators and schemes, including NSW Fair Trading, Office of the Registrar General, Professional Standards Authority and Subsidence Advisory NSW.
Natasha is an experienced organisational leader with over 20 years’ regulatory and public policy experience at executive and board level. She has held various senior leadership roles across the government sector. Natasha holds a Bachelor of Arts (Hons) and Bachelor of Laws from the University of Sydney.
Engaging with community, industry and other stakeholders is an integral part of our role – and placing people at the centre of our work is an important part of how we tackle regulatory challenges.
Natasha Mann, NSW Fair Trading Commissioner and Deputy Secretary, Fair Trading and Regulatory Services
Our leadership team
NSW Fair Trading is led by our Commissioner and a team of experts, who are all dedicated to fostering fair and safe marketplace:
- Trina Jones, NSW Rental Commissioner
- Angus Abadee, NSW Strata and Property Services Commissioner
- Natasha Luschwitz, A/Executive Director, Operations
- Maggie Phang, A/Executive Director, Policy & Delivery
Our focus
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Our strategy
The NSW Fair Trading Strategy 2024-2027 captures where we are focusing our efforts, and what approach we will take to deliver activities that achieve our vision and purpose.
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Our compliance and enforcement priorities
Learn about our key areas of focus for FY2025-26.
Our organisational structure
Natasha Mann
NSW Fair Trading Commissioner and Deputy Secretary, Fair Trading and Regulatory Services
Trina Jones – NSW Rental Commissioner
- Josh Greenwood – A/Director Property, Programs and Services
Angus Abadee – Strata and Property Services Commissioner
- Darren Duke – Director S&PS Mediation, Compliance & Investigation
Natasha Luschwitz – A/Executive Director, Operations
- Benjamin Moody – Director Regulatory Intelligence, Data
- Bjorn Borg – Director Registry & Regulatory Schemes
- David Byrne – Director Consumer Protection & Compliance
- Melody King – Director Issues Resolution
- Janet Bailey – Director Licensing
Maggie Phang – A/Executive Director, Policy & Delivery
- Alana Skibola/Kristen Daglish Rose – Director Communication & Education
- Amy Stiles – A/Director Policy
- Colly Galbiati – A/Director Customer Insights & Program Delivery
- Diana Holy – Director Policy
- Honyea Park – Director Digital
- Katerina Pavlidis – Director Policy
- Nicole Lewis – A/Director Policy