Umit Agis, Chief Executive Far West LHD, said it was vitally important people visiting the site had clear, concise and up to date information about the LHD and its services.
“In a contemporary online world the new look and functionality of the website is a vast improvement on our former website which was well past its due date. We are very pleased with the new website which is easier to use, read and navigate. ,” Mr Agis said.
“The new FWLHD website at nsw.gov.au/health/fwlhd is designed around the needs of our local community and builds on NSW Government’s past work in simplifying and improving the digital experience for our customers. Users will still be able to access the website from existing links.
“By building into the nsw.gov.au structure our local community has easy access to trusted, accurate and timely health information,” he said.
The new site makes it simpler to find and understand health information published by government, and better meets the needs of our diverse community. It provides a new single home for information for patients and carers, and features improved search functionality.
Far West LHD is the first of the NSW Health websites to be improved as part of the OneCX program funded by the NSW Government to make online information easier to find, use and understand.
The LHD worked with the Ministry of Health and the Department of Customer Service in recent months to design the new website.
Mr Agis said an LHD’s official website can be the first point of contact for people looking online for information about an LHD.
“First impressions can be lasting, and we need to make that first contact the very best experience, especially for attracting health professionals considering making the move to work in our region,” said Agis.
The Far West website will continue to be improved through community feedback, as the project team moves on to work with other Local Health District websites.
The OneCX program is supported by the Digital Restart Fund. The Digital Restart Fund is administered by the Department of Customer Service and funds iterative, multi-disciplinary approaches to planning, designing and developing digital products and services in NSW. It encourages projects that use modern methodology and foster customer-driven business transformation and collaboration across the NSW Government Sector.
