My name is Helen Sambles I'm the Medical Director at John Hunter Emergency. Our department can see around 250 patients from birth to over 100 years old. Most of our patients unfortunately are having one of the worst days of our lives and it's really a privilege for us to be able to care for them during those difficult times.
Hello, my name is Julie Richards I'm the Nurse Manager at the John Hunter emergency department. It's a very, very busy Department we see on average around 250 patients a day currently.
So my role in the build started a number of years ago and so I was fortunate enough before being the director to be able to involved in those look at the early plans look at the bed numbers be able to configure the department that's going to work for us. An increased number of family rooms is really important for our department at the moment we have one and it can be really challenging to manage a number of families who are having terrible experiences at the same time.
I think just having a drop off zone with enough capacity for patients and relatives to be able to, to park and actually access the emergency department is extremely important.
The new rooftop helipad ensures that patients come direct to the emergency department, which gives them a lot more privacy when they're in a particularly vulnerable situation.
I'm most excited about having a bigger short-stay ward so we can care for patients where we would normally have to admit them to hospital under a different team, which means their time in hospital is as short as possible which I think is what everybody wants.
