Hunter Integrated Pain Service
Hunter Integrated Pain Service (HIPS) provides information and resources for people living with pain, as well as their friends, families, and health professionals.
HIPS recognises the impact pain can have on physical, social, and mental wellbeing, and how it affects overall quality of life. Our team is committed to delivering an evidence-based, whole-person approach to pain management, focusing on active strategies for treatment.
About the service
Hunter Integrated Pain Service (HIPS) aims to support people with chronic (long term) non-cancer pain. The multidisciplinary team at HIPS use an evidence-informed, whole person approach to help patients understand more about pain and develop their own recovery plan. The whole person approach focuses on 5 key areas:
- biomedical
- mindbody
- connection
- activity
- nutrition.
The HIPS team includes staff from:
- clerical
- nursing
- physiotherapy
- psychology
- doctors
- liaison psychiatry
- pain medicine.
The Acute Pain Service at John Hunter Hospital is connected to HIPS and manages pain following surgery or trauma.
HIPS collaborates closely with John Hunter Hospital's Complex Children's Pain Team and Drug and Alcohol Clinical Services (DACS). It also works alongside the Palliative Care team at Newcastle's Calvary Mater Hospital.
HIPS has a strong focus on research and partners with the University of Newcastle and Hunter Medical Research Institute.
HIPS provides a referral service for the Hunter New England region and information regarding this is best accessed via HNE HealthPathways. HIPS requires a medical referral from GP or specialist.
Referral form (PDF 50.22KB) (PDF 50.22KB) can be downloaded and faxed to (02) 4922 3893.
Brainman stops his opioids
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Brainman chooses – towards an evidence-based approach
Read transcriptTame the beast
Pain scientists starting to think differently about persistent (chronic) pain and its causes, are they're making exciting discoveries - like how you think about your pain can change the way it feels.
Guided audio exercises
Other resources
Hunter Integrated Pain Service for primary care providers
HIPS clinicians can provide advice about opioid strategy and general treatment of pain. Request for non-urgent advice can be made by email HNELHD-HIPS@health.nsw.gov.au or phone (02) 4922 3435. Pain medicine specialists typically provide medication advice and specialists nurses support patients with medication changes.
The first step is to attend a 90-minute introductory group seminar called ‘Introduction to HIPS’. This seminar is available either in person at John Hunter Hospital or as an online webinar. Sessions are held at 10am in the morning, with limited afternoon sessions at 5pm. Led by a pain medicine specialist, the seminar introduces the whole-person approach to pain management recommended by HIPS. This approach focuses on gradually reducing dependence on medical treatments and adopting more effective strategies. The information provided will help patients make an informed decision about whether to continue with HIPS.
The next step is typically a 3-hour assessment and planning group workshop, held in person at the John Hunter Hospital Campus. The workshop is led by a pain medicine specialist, physiotherapist, and clinical psychologist. During the session, the HIPS team will help patients identify factors contributing to ongoing pain and develop a personalised recovery plan. This plan may include strategies for medication, physical and emotional health, diet, and lifestyle. Most patients who choose to continue with HIPS will progress along the HIPS group pathway, while others may opt to work with health professionals in their local community.
The active pain treatment group program involves attending the John Hunter Hospital Campus or online. The group runs for one half day per week for 6 consecutive weeks. The program is run by a physiotherapist, a nurse and a clinical psychologist. The program is designed to identify, develop, practise and finetune active strategies and is structured around the whole person approach.
Heal Your Pain program is a pathway that explores the role of emotional health in the pain experience. The first step is a face to face 90-minute interview with a clinical psychologist to explore the mind body link. After this, there is an option to attend a face-to-face group program for 2 hours per week for 4 consecutive weeks. It is based on a treatment called Emotional Awareness and Expression Therapy.
Support with weaning medications is a pathway providing opportunities to patients to learn more about medications used for chronic pain and review a medication weaning plan or develop one. The group program run by specialist pain nurses comprises a 2-hour face to face program followed by phone support.
When individual support is indicated, HIPS offers an individual multidisciplinary appointment pathway based on the whole person approach. In the appointment, the HIPS team will help you assess contributors to your ongoing pain and develop your recovery plan. This will enable you to make an informed decision about how HIPS may further support you in your recovery.
Pain related procedures can be offered in some circumstances, particularly for cancer related pain and end-of-life or palliative care.
For both group and individual pathways, HIPS offers virtual care (telehealth) appointments. Please phone our team on (02) 4922 3435 to discuss how HIPS can best support you.
Contact us
| Hunter Integrated Pain Service | |
| Address: | Locked Bag 1, Hunter Region Mail Centre, 2310 |
| Phone: | (02) 4922 3435 |
| Fax: | (02) 4985 5045 |
| Referrals fax: | (02) 4922 3893 |
| Email: | HNELHD-HIPS@health.nsw.gov.au |
Hunter Integrated Pain Service office hours are between 8am and 4.30pm, Monday to Friday. We are closed on public holidays. Your call or email will not be responded to outside of these hours. If you need emergency or crisis support, there is help available. You can present to your nearest emergency department, contact the Mental Health Line on 1800 011 511 or Lifeline on 13 11 14.
The email address and phone listed above is for the Hunter Integrated Pain Service only. For general enquiries about Hunter New England Local Health District, please visit our Contact Us page.