COS tool - Training resources and slidepack

The Customer Outcomes Survey Tool slide pack provides information about COS, how to administer it, embedding it in to practice and more. Download the resources PDF for slides with additional comments.

SHS Client Outcome Survey (COS) training recording

2: 01:32

SHS Client Outcomes Survey (COS) training

Recorded COS training session from June 2023, for providers to use to support staff training.

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Download COS tool - Training slides PPTX 13.23MB File last updated on: 22 January 2025.
Download COS tool - Training slides PDF 6.2MB File last updated on: 02 October 2025.
Download Personal Wellbeing Index and Client Outcomes Survey - key practice guidelines PDF 133.03KB File last updated on: 11 December 2025.

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Type: Training material
Author: Homes NSW
Publication Date: 27 June 2023

Tagged in

Housing and constructionSocial and affordable housing
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