Headleasing helps meet priority housing needs when public housing is unavailable, limited, or undergoing redevelopment. By leasing private properties, Homes NSW can address short- to medium-term housing needs in areas with high demand.
How headleasing works
Headleasing creates two separate leases:
1
Homes NSW signs a lease with the private landlord
2
Homes NSW signs a lease directly with the tenant
The Residential Tenancies Act applies to both leases which clearly outlines the rights and obligations for all parties.
End of your tenancy agreement
Before your lease expires, your client service team will contact you to talk about next steps.
Options may include:
- Extending your lease
- Relocating to another headleased property
- Moving you to a Homes NSW property
- Assisting you with a private lease
Tenant responsibilities
To maintain your tenancy, you are responsible for:
- keeping the property clean
- reporting any damage or issues to your local client service team as soon as possible
- leaving the property in its original condition
- preventing damage caused by anyone you have allowed onto the property
- not adding or removing fixtures without permission
- obtaining permission from the landlord to have pets.
Repairs and maintenance
The property owner or managing agent is responsible for repairs and maintenance. For any repairs, contact the Maintenance Hub at 1800 422 322, and they will manage the request for you.
Emergency repairs can include:
- burst water service
- total electrical failure
- blocked or broken toilets.