Temporary accommodation is offered by Homes NSW and some community housing providers.
The length of stay depends on your specific needs. Most people stay for a few days, and then extend if needed.
If you find somewhere else to stay, you need to let us know as soon as possible so that we can offer it to someone else in need.
Maintaining temporary accommodation
To continue receiving temporary accommodation, you need to:
- follow the accommodation’s rules
- contribute to the cost of the stay, unless you’re escaping domestic and family violence. This contribution must be made before extending the temporary accommodation
- let us know if you have left and are not returning
- leave the accommodation in good order
- stay in contact with your support providers
- work on a Support Plan to help you find long-term stable accommodation.
Developing a Support Plan
You will need to develop a Support Plan to show how you will find other suitable accommodation. This might be a short-term option like a place at a Specialist Homelessness Service, or a longer-term option like renting a place.
To develop your Support Plan, contact or visit your local housing office. It is important you do this within:
- 3 nights of starting temporary accommodation
- 2 nights of extending your temporary accommodation.
To confirm the right housing option for you, you will also need to complete 1 of the following within 2 weeks of contacting us.
Change of Circumstances form
Complete this form if you have an active housing application.
Application for Housing Assistance
Complete this form if you don’t have an active housing application.
When temporary accommodation may not be offered
Temporary accommodation or an extension of temporary accommodation may not be offered if you:
- didn’t follow the requirements of temporary accommodation in the past six months
- damaged property or displayed antisocial behaviour in the past six months
- refused an offer of alternative reasonable accommodation within the past twelve months.
We’re here to help
If you have an enquiry, contact the Housing Response Centre on 1800 422 322 or visit your local housing office.