Who we are
Your information is being collected by the Long Service Corporation (LSC), an agency within the NSW Department of Customer Service (DCS). DCS gives priority to protecting the privacy of your personal information, in accordance with the Privacy and Personal Information Protection Act 1998 (PPIP Act).
If you have any questions about this document, or how we handle your personal information, you can contact our privacy team using the contact details at the end of this notice.
Why we collect your personal information
We collect your personal information for the purposes of determining your application for a long service leave payment in accordance with Section 28(2) of the Building and Construction Industry Long Service Payments Act 1986.
The kinds of information we collect
We may collect the following information:
- the deceased workers name, date of birth, worker registration number and employment details
- your full name and contact details including your address, email, and phone number
- bank account details for payment purposes, including the account holder’s name, BSB and account number*
- supporting documents to demonstrate the worker is deceased, including a death certificate or proof of death
- certified copy of the Will/Probate/Letters
- additional personal information if it is required to demonstrate your entitlement to long service payments.
*If the bank account is not in your name, you must ensure you have the account holder’s consent to provide their personal information.
Failure to provide information
Your information is provided voluntarily. However, if you choose not to provide your information, your application for a long service leave payment may not be able to be processed.
How we may use this information
We may use the information we collect in the following ways:
- To determine your application for a long service leave payment in accordance with Section 28(2) of the Building and Construction Industry Long Service Payments Act 1986
- To enable us to administer the building and construction industry portable long service leave scheme, including liaising with you in relation to your application.
- To support more informed policy making, program management, evaluation, research and service planning as it can facilitate more efficient service delivery for the building and construction industry in NSW.
- Other directly related purposes.
Who we may share your information with
We may share your information with:
- other NSW Government agencies, or other states, territories and/or the Commonwealth for the purposes of recognising eligible work and long service leave payments recorded in another state or territory, verifying the information you provide or requesting additional information.
- third-party provider GovConnect to process long service leave payments into the bank account nominated in your application.
We will not disclose your information to anybody else unless we are authorised or permitted to do so by law or where you have given consent. For more information, see our Privacy Statement.
Protecting your information
We have measures in place to help protect your personal information from loss, unauthorised access, use, modification, disclosure, or other misuse.
We will store and manage your information in accordance with the provisions of the PPIP Act.
We will only keep information for as long as we need it to fulfil the purposes we collected it for. After which, the information will be disposed of securely in accordance with the State Records Act 1998 and any other applicable legislation.
See our Privacy Management Plan or visit our page on Privacy, for more information.
Your rights
Subject to certain conditions, you have the following rights in relation to your personal information:
- The right to request access to your personal information.
- The right to request correction of your personal information.
If you wish to invoke any of the above rights, please contact us using the details below.
Contact us
If you would like to make a privacy enquiry or complaint, you can contact us by writing to:
lscprivacy@longservice.nsw.gov.au
Post
Long Service Corporation
Locked Bag 3000
Central Coast MC NSW 2252