Celebrating diversity: Jessica’s experience at NBMLHD
At Nepean Blue Mountains Local Health District (NBMLHD), we are proud to foster a culture of inclusivity where diversity is not just celebrated but embraced.

Pictured from left to right: Jessica (Chia Chen) Chou and her colleague as they celebrate Jessica becoming an Australia citizen
One inspiring example of this commitment is Jessica Chou, a Clinical Nurse Specialist for Planned Care for Better Health.
Originally from Taiwan, Jessica moved to Australia in 2007 and began her nursing career at NBMLHD, quickly finding a supportive environment where her skills, passion, and cultural background could truly thrive.
Jessica’s experience at NBMLHD has been shaped by warmth, kindness , and connection. She fondly remembers the heartfelt support from her colleagues when she became an Australian citizen in 2019.
"My team decorated my desk with Australian flags and balloons. It was such a heartwarming gesture," says Jessica.
This act of celebration highlighted the genuine care her colleagues have for her, seeing her not as someone different, but as an individual they respect and cherish.
For Jessica, NBMLHD is more than just a workplace—it's a community that values cultural exchange and fosters a sense of belonging.
“NBMLHD is where I became Australian. It’s where I got my citizenship and where I work with a group of amazing, talented, and supportive people.”
Jessica believes that celebrating diversity is essential in creating a more inclusive and supportive environment.
“I want to celebrate our diversity and encourage people to freely express themselves. Let’s talk about the richness of our cultures and learn from each other.”
Jessica’s story serves as a powerful reminder of the ongoing importance of embracing and celebrating diversity, and how it enriches our organisation and the broader Nepean Blue Mountains community.