Services, providers and educators

Find out about regulation requirements, how to provide a quality service and how to gain approval to operate.

Your regulatory requirements

Child safety

Children's rights and best interests are paramount. Understand your obligations under the different areas of child safety, including the new reforms.

Excursions and transportation

You must ensure that excursions and transportation are compliant with the National Law and Regulations. Find out how.

Quality ratings

The Quality Rating certificate gives families important information about your service. Find resources to help guide your conversations with families.

Regulatory framework

Find out how the regulation of services is administered in accordance with the law, including information on staff ratios and adequate supervision.

Reporting obligations to other agencies

You have obligations to report child safety issues or child protection concerns to different agencies. Find out what they are.

Culturally relevant resources

Access culturally specific resources to help you with implementing the National Quality Framework into daily practice.

Compliance and monitoring

How the sector is monitored

The NSW Early Learning Commission monitors services' and providers' compliance with legislation and approval conditions. Find out how.

Displaying compliance and quality history

Services must display their compliance and quality history in their service by law, to provide greater transparency for families. See the requirements.

Register of enforcement actions

Enforcement actions taken against early childhood providers and educators, including prosecutions, cancellations and more.

View the register.

Regulatory data

The latest quarterly data showing compliance and enforcement actions, notifications and complaints submitted and quality ratings.

See the data.

Feedback and complaints

Find out how to provide feedback or make a a complaint about an early childhood education and care service. Learn about other types of complaints that can be made by:

  • services and providers
  • educators and staff.

Providing a quality service

Emergency planning, management, response and recovery

Learn how to identify, plan, prepare, respond and recover from emergencies at your service

Outside school hours care services

Information and resources to support outside school hours care service providers.

Policy and procedure guidance

Policy and procedure guidelines to help early childhood education and care services and educators to ensure the safety, health and wellbeing of children.

Resources

ECEC resource library

Resources for early childhood education and care services, providers and educators. Use the filters to view resources by topic, quality area and service type.

News

Read the latest news from the sector regulator, the NSW Early Learning Commission.

Approvals to operate

Service approval

Information about how new services can get approval to operate in NSW.

Fees

Find about about the fees NSW early childhood education and care services must pay, and how to pay them.

Person with Management or Control (PMC)

Learn what your responsibilities are as an approved provider when adding a Person with Management or Control.

Roles and responsibilities

Information about the key positions in early childhood education and care services, when roles can be shared, and what your responsibilities are.

Steps to set up a new service

Our step-to-step guide to setting up a new early childhood education and care service.

Provider application process

Read our step-by-step guide to obtaining provider approval. Find application and notification forms for Mobile , Occasional care and Multifunctional Aboriginal Children's Services.

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