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In June 2025, the NSW Productivity and Equality Commission was requested by the Minister for Better Regulation and Fair Trading to review the market impacts of prohibiting strata managing agents from accepting commissions and other conflicted remuneration, and to provide an evidence base to support government decision-making.
On 27 February 2026, the Commissioner provided the review’s report to the Minister. The report found that moving the NSW strata management sector from a commission-based model to a fee-for-service model can simplify remuneration structures, improve competition and service quality, increase trust, and lower costs. Over the next 15 years, this could generate more than $300 million in net benefits for NSW.
This report examines four options – that the NSW Government:
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