22%
of survey respondents lack the skills for basic online tasks like job searching or accessing services. Among social housing residents, this rises to 48%.
59%
of Australians feel they can’t keep up with rapid technological changes according to Good Things Australia report.
Statistics valid at January 2025.
Initiatives:
- Establish a digital inclusion mentorship network by partnering with community organisations to connect digital mentors with community centres and libraries.
- Form a non-government delivery partner group to support the delivery of the Digital Inclusion Strategy.
- Collaborate with the tech industry and non-government organisations to extend digital literacy resources through partnerships.
- Partner with mobile network operators to expand community access to connectivity literacy programs.
- Explore partnerships with academic institutions to scale digital inclusion initiatives.
- Partner with industry to simplify consumer rights materials and digital connectivity terms and conditions.
- Establish digital community hubs and skills uplift programs for Aboriginal and Torres Strait Islander people and communities.
More information about the accessibility pillar is in the strategy.
I feel helpless, and I want to learn. My daughter is helping me out, but I want to be more independent.
Person who speaks Hindi, Sydney NSW