Treasury Internal Policy & Procedure

TIPP1.08 Online Correspondence Management Policy and Procedures

The Policy outlines NSW Treasury’s approach to managing correspondence received via Treasury’s online communication channels.

This Policy acts as a guide in how to deal with correspondence received online, including complaints, and is intended to be read in line with the following policies:

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Download TIPP1.08 Online Correspondence Management Policy and Procedures PDF 526.08KB File last updated on: 23 May 2025.

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Type: Treasury Internal Policy and Procedure (TIPP)
Author: NSW Treasury
Publication Date: 21 June 2022

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NSW GovernmentGovernance, Risk and Audit
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