The Inspectorate (NSW Industrial Relations) takes a practical and proportionate approach to self-reported non-compliance.
Isolated payroll errors resulting in underpayments over a short period of time (up to 12 months) do not need to be reported to us, as long as:
- employees are told of the underpayment
- employees are back paid in full as soon as practicable, and
- changes are made to ensure the error does not happen again.
For broader and/or potential systemic non-compliance, it is best to notify us as soon as possible.
Reports should be made through the ercompliance@industrialrelations.nsw.gov.au
Any self-reports should identify the following:
- details of the non-compliance
- what led to or contributed to it
- the action taken to assess and rectify it, and
- contact details.
Self-reporting, cooperation and remediation can justify our use of non-litigious and non-punitive compliance tools to resolve the matter, such as a formal caution.
For further information please refer to our Complaints Handling Policy