Contact Victims Services
We're here to help. Call the Victims Access Line, the Aboriginal Contact Line, or send us an email for free and confidential information, advice and referrals.
Call us
We're available 9am to 5pm, Monday to Friday (excluding public holidays).
Call the Victims Access Line on 1800 633 063 to speak with a member of our team.
Call our Aboriginal Contact Line on 1800 019 123 if you would like to speak to an Aboriginal team member.
Use the National Relay Service
If you:
- are d/Deaf
- are hard of hearing
- have a speech impairment
you can contact us through the National Relay Service:
- voice calls or teletypewriter: 13 36 77
- speak and listen service call: 1300 555 727
Interpreter support
If you need an interpreter, you can call the Translating and Interpreting Service on 13 14 50.
Email us
Send us an email to vs@dcj.nsw.gov.au
Write to us
Our postal address is:
Commissioner of Victims Rights
Victims Services
Department of Communities and Justice
Locked Bag 5118
Parramatta NSW 2124
Useful contacts and crisis numbers
Visit Crisis numbers and helplines for other useful contacts and crisis numbers.
Find Victims support and services outside of NSW if you have been a victim of crime in another state.
Media enquiries
For all media enquiries, contact the Department of Communities and Justice’s Media Unit:
- call (02) 9716 2804
- email media.unit@dcj.nsw.gov.au
Social media
Connect with the Department of Communities and Justice on social media for the latest news and to join the conversation. For more information, visit the Social media page on the department's website.
Website accessibility
To learn more about the accessibility of this website or to request information on this website in an alternative format, visit our Accessibility statement page.