Patients, carers and visitors in Western Sydney

Access services, support and information to make your experience easier, whether you are a patient, carer or visiting someone in our care.

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Get the right information for your visit or care

Doctor in a ED department with a patient

Emergency departments

Our hospitals have emergency departments that provide care to people who need urgent medical attention.

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Parking

Find parking locations and directions at our hospitals. 

Westmead Hospital

Our hospitals and facilities

Find contact details, locations and directions to hospitals and health services across Western Sydney 

Caregiver with a patient

During your hospital stay

Stay safe, informed, and involved during your hospital stay. Discover ways to prevent harm and plan your care.

Doctor at vaccination clinic assuring a patient in her 40s

Preparing for surgery

Prepare for your surgery and learn what to bring and how to get support.

A woman being supported by another women

Support for carers

Access practical help and emotional support while caring for someone at home or in hospital.

A man getting a hearing test

Something not right? REACH out

REACH is an initiative that supports patients, families and carers to raise concerns with staff if they are worried a patient’s condition is worsening.

Health professional speaking to a patient

Interpreter services

Patients, their families and carers who do not speak English as a first language or who are Deaf can ask for a free and professional interpreter. 

A doctor with a male patient

Welcome pack

Our welcome packs provide all the hospital information you need about surgery  in our top community languages.

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Hospital area guides

Find local services close to the hospital your visiting.

Rights, responsibilities and payments

Your healthcare rights

Everyone has important rights to ensure you receive safe and respectful care when accessing our services. 

Right to information

Find out how you can access your health records and personal information safely and easily with us.

Share your feedback

We’re committed to providing the best health care. Your feedback shows what’s working and how we can improve.

How to pay your bill

Learn about the different ways you can pay your bill for health care services at Western Sydney Local Health District.

Smoke-free policy

All our hospitals and locations are smoke-free. Smoking or vaping anywhere on the grounds may result in a $300 fine. View our policy.

Find a health service

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Contact Western Sydney LHD

More options to contact us.

For general enquiries, complete our online enquiry form.

Follow Western Sydney LHD

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