How to pay your bill
You can pay your hospital bill in person at a Cashiers Office, online through a secure payment portal, or over the phone using your credit card. If you need help, email: WSLHD-receivables@health.nsw.gov.au
Pay in person
You can pay at the Cashiers Office between 8am and 4pm, Monday to Friday.
Cashiers Office locations
| Hospital | Location |
|---|---|
| Auburn Hospital | Level 2, just inside the main entrance (on the left) |
| Blacktown Hospital | Level 3, near the Information Desk |
| Cumberland Hospital | Administration Building (Building 35) |
| Mount Druitt Hospital | Level 2, near the Admissions Office |
| Westmead Hospital | Level 2, near the Post Office |
Payment options in person
All Cashiers Offices accept:
- EFTPOS
- Visa
- MasterCard.
Note: Payments only. Cash withdrawals are not available.
Pay online
We've made it easy for you to pay for services provided by Western Sydney LHD.
If you have an invoice number
Use our secure payment portal. Simply enter your invoice number and customer number to make a payment.
If you don't have an invoice
Please use the secure non-invoice payment portal for payments without an invoice. This includes overseas patients and self-insured private patients. Make sure to select the correct facility and service.
Pay over the phone
You can pay by credit card by calling 1800 883 965 (Option 7) between 8am and 4.30pm, Monday to Friday.
Contact Western Sydney LHD
More options to contact us.
For general enquiries, complete our online enquiry form.