Westmead Hospital has hosted the first of three Maternity Services Days across Western Sydney Local Health District (WSLHD), welcoming more than 500 expectant mothers and their loved ones into the hospital.
Jane Palmer, Consumer Health Education and Information Manager in the Women’s and Newborn Health department at Westmead Hospital, says that familiarity with the hospital can have a positive impact on birthing mothers.
“Knowing their way around the hospital helps birthing mothers feel more calm and confident when labour begins,” Jane said.
“Familiarity with where to park, how to get to the birth unit, what the rooms look like, and who they’ll meet reduces stress and uncertainty, especially during a time when emotions can run high,” Jane said.
For residents who live within WSLHD, nearly 50% of the population were born overseas.
“For many in the migrant community, it’s quite possible they have not yet visited an Australian hospital—especially if this is their first pregnancy here or if they are newly arrived,” Jane said.
Cultural differences, unfamiliar systems, language barriers, and lack of transport or support can all contribute to limited interaction with hospital services.
That’s why open days like these are so valuable—they help break down barriers, offer a welcoming introduction to care, and build trust through face-to-face connection.” Jane said.
Expectant mothers and their loved ones can look forward to a warm, informative, and engaging experience at the Maternity Service Open Days.
There will be guided tours and a walk through the birthing suites.
Locals will have the opportunity to learn about facilities, support services, and safety procedures in a relaxed, welcoming environment.
“The key takeaway for mothers is a sense of confidence, knowing what to expect, who will be caring for them, and the support available throughout pregnancy, birth, and early parenting,” Jane said.
Midwives and other maternity professionals will be available to answer questions about pregnancy, labour, and newborn care.
“The goal of the Maternity Service Open Day is to build confidence and connection by helping expectant parents and their support people feel informed, welcomed, and supported in their maternity journey,” Jane said.
If locals are interested but unable to attend on the day, you can still access the same caring, professional services—antenatal education, birth options, and postnatal support—by speaking with your care provider or visiting our website for more information.
Future events are also scheduled to take place at Blacktown Hospital in June and at Auburn Hospital in August.