About our service
Our emergency departments are open 24 hours a day, 7 days a week, including public holidays. They provide urgent care for serious illness or injury that needs immediate medical attention.
Patients are treated according to how urgent their condition is, not the order they arrive. This process is called triage.
What to expect
- When you arrive, a triage nurse will assess your condition and assign a category from 1 to 5 based on urgency.
- Patients with life-threatening or high-risk conditions are treated first.
- You may be asked not to eat or drink until after your assessment.
- Tests such as blood work or imaging may be required before you are treated or referred.
What to bring
- Medicare card and any concession or health care cards
- photo identification
- a list of your current medicines
- contact details for your general practitioner
- any relevant medical documents or history
- an interpreter or support person if needed.
Hospital emergency departments
Find emergency department information for each hospital.
- Phone: (02) 8759 3000
- Address: 18/20 Hargrave Road, Auburn NSW 2144
Auburn Hospital provides 24-hour emergency care for urgent and acute conditions, along with medical, surgical, paediatric and maternity services.
For highly specialised emergencies, patients may be transferred to another hospital within Western Sydney LHD.
- Phone: (02) 9881 8215 or (02) 9881 8216
- Main hospital phone: (02) 9881 8000
- Address: Blacktown Road, Blacktown NSW 2148
Blacktown Hospital provides a full range of emergency and acute care services, including intensive and high dependency care, medical and surgical specialties, obstetrics, paediatrics and rehabilitation.
- Phone: (02) 9881 1555
- Address: 75 Railway Street, Mount Druitt NSW 2770
Mount Druitt Hospital offers emergency care supported by general, orthopaedic, paediatric and palliative care services.
The hospital also plays a key role in planned surgery for the local community.
- Phone: (02) 8890 6520
- Address: Darcy Road, Westmead NSW 2145
Westmead Hospital is a major tertiary and trauma centre providing advanced specialist services, including trauma care, interventional cardiology and neurosurgery. You can learn more about the Westmead Emergency Department here.
When to call 000
Call Triple Zero (000) if someone is seriously ill or injured, or their life is in danger. This includes:
- chest pain or pressure lasting more than 10 minutes
- severe bleeding that will not stop
- sudden difficulty speaking, walking or facial drooping
- severe breathing difficulties
- severe burns or trauma.
For non-life-threatening conditions, call Healthdirect on 1800 022 222 for free 24-hour medical advice.
Find an emergency care service
Use our Service Directory to find a health service near you.