For providers of adult and community education

Get support from Training Services NSW 

Training Services NSW is a division of Department of Education. We work with adult and community education (ACE) providers to:  

• promote community education  
• provide information and advice on community education  
• assist with grants to ACE providers 
• support funded ACE organisations.  

At any time, providers can contact us at TS.ACEdesk@det.nsw.edu.au  

To contact ACE providers see Find a community college in NSW or download ACE provider contact list (PDF)

For RTO logins, and general information for vocational education and training (VET) providers see VET training providers

How the ACE program works 

Training Services NSW manages the ACE Program.  

We provide grants and support to deliver training including: 

• Support for disadvantaged students. The ACE Program targets disadvantaged students in metro, regional and remote areas of NSW. ACE funding supports students that can’t access Smart and Skilled Entitlement programs. It helps them get further training, a job or advance their careers. The ACE Program funds training up to (and including) the Certificate III level. 
• Support for small business. The ACE Program also supports small business owners and their employees. It does this by providing free training. The training focuses on information technology, business services or foundation skills. The training program is Targeted Skills for Small Business (TSB). 

Also see

• ACE Program for business and communities
• About adult and community education 
• FAQs: ACE Reporting of VET Data

Operating Guidelines and Policies  

There are operating guidelines and policies approved ACE providers must follow in NSW: 

• NSW ACE provider operating guidelines
• NSW ACE provider contract terms and conditions
• NSW ACE policy statement

Logins for more info and support 

Are you an approved ACE provider? Our Login area allows providers to easily communicate with Training Services NSW. See our VET training providers page for details or contact TS.ACEdesk@det.nsw.edu.au

Netfirst login

All ACE Netfirst documents have been moved to STS Online.

STS Online is a secure portal for Registered Training Organisations (RTOs) to do business with Training Services NSW. It provides a secure way to access information.

For new Providers, the CEO and/or Provider Representative will need to contact Training Market Customer Support to advise who should have access to STS Online.
Email: training.market@det.nsw.edu.au