Tourism, Travel and Events 2018 HSC exam pack (archive)

Students should:

• focus on improving Australian destination knowledge.
• address all components of the question
• give specific detail relevant to the tourism, travel and/or events industry sectors.
• use industry relevant examples to demonstrate knowledge.

Question 16

In better responses, students were able to:

• were able to demonstrate understanding of ‘resource efficiency’ using an examples relevant to the day-to-day running of the resort, such as …… (b).

Areas for students to improve include:

• refraining from listing, but instead describing strategies (a).
• giving explanations that relate directly to the resort (b).

Question 17

In better responses, students were able to:

• provide two examples and solutions that related directly to a cruise using specific and relevant terminology (b).

Areas for students to improve include:

• using industry terminology specific to cruising, for example, cabins not rooms and passengers not customers (b)
• providing solutions that directly relate to the examples stated by the student (b).

Question 20

In better responses, students were able to:

• correctly identify a Whitsunday island by name (b)
• correctly describe the appeal mentioning specific products suitable to the whole family including both adults and children (aged 5 and 7yrs) (b).

Areas for students to improve include:

• recognising that the “Whitsundays” are located in Queensland (b)
• describing not list the appeal of the destination (b)
• relating the appeal of the destination to a young family including both adults and children (aged 5 and 7yrs) not teenagers (b).

In better responses, students were able to:

• explain with relevant industry examples, the impact of a range of technologies on work practices
• mention affects on workplace practices across several different sectors of the tourism and travel industry. For example: airlines, accommodation, events and tours.
• clearly explain using both positive and negative relationships.

Areas for students to improve include:

• linking the technologies to work practices
• relating how and/or why for several specific sectors.

Question 22

In better responses, students were able to:

• indicate the main features of a range of products and services for each major category (a)
• provide descriptive details of each element of a quotation (b)
• include features of “accuracy” and “terms and conditions” as an important element of a quotation (b)
• demonstrate a range of tourism and travel related products and services sold (c)
• accurately refer to legislation for several relevant products or services (c)
• explain with examples the importance of compliance (c).

Areas for students to improve include:

• providing relevant products and services for each of the major categories (a)
• avoiding the listing of elements in general terms (b)
• including (with a description) “terms and conditions” and “accuracy” (b)
• relating to the importance of compliance (c)
• referring to specific and relevant legislation for selling tourism and travel related products and services (c)
• including a range of tourism and travel related products and services in their explanation (c).

Question 23

In better responses, students were able to:

• clearly show similarities and differences between the roles of an event management company and the contractors (a)
• provide accurate characteristics and features of all six phases of staging the event (b)
• provide a detailed explanation of a wide range of resources required to stage the event (c)
• specifically address food, wine and music requirements (c).

Areas for students to improve include:

• comparing, not just identifying the roles of an event management company and the contractors (a)
• describing, not just listing the six phases of staging the event (b)
• providing specific details of why and/or how each resource is required (c)
• providing a range of relevant requirements/resources to address this food, wine and music festival (c).