Small business grant – statistics

Statistics for the rollout of small business grants. This grant is available to help affected NSW businesses and organisations return to operations after the August 2022 storms and flood events. Applications have closed for the February and July 2022 floods grants.

August 2022 grant

Program status: Open | Last updated: 21 August 2023

Applications

Received

(value $28.5m)

1306

Note: Applications received are assessed against the support payment eligibility criteria

In some cases, more information is required from customers to progress assessment and this may delay processing times. Once approved, applications are paid as soon as possible, generally within 3 to 6 business days. 

Undergoing assessment (total)

(value $971,290)

33
Awaiting information from customer

(value $971,290)

33
Under fraud review

(value $0)

0
Approved

(value $56,143)

2
Paid

(value $15m)

697

Ineligible applications

Ineligible applications declined

(value $12.6m)

574

Note: Applications received are assessed against the grant eligibility criteria and program guidelines. Ineligible applications failed to meet the criteria.

Customer satisfaction

Customer sentiment
96.4%

July 2022 grant

Program status: Closed | Last updated: 21 August 2023

Applications

Received

(value $114.6m)

6710

Note: Applications received were assessed against the support payment eligibility criteria

In some cases, more information is still required from customers to progress assessment and this may delay processing times. Once approved, applications are paid as soon as possible, generally within 3 to 6 business days. 

Undergoing assessment (total)

(value $3.6m)

139
In assessment

(value $331,233)

19
Awaiting information from customer

(value $3.3m)

119
Under fraud review

(value $12,500)

1
Approved

(value $512,968)

24
Paid

(value $26.3m)

1448

Ineligible applications

Ineligible applications declined

(value $84.1m)

5099

Note: Applications received were assessed against the grant eligibility criteria and program guidelines. Ineligible applications failed to meet the criteria.

Customer satisfaction

Customer sentiment

96.6%

February 2022 grant

Program status: Closed | Last updated: 21 August 2023

Applications

Received

(value $434.3m)

27,021

Note: Applications received were assessed against the grant eligibility criteria and program guidelines.

In some cases, more information is still required from customers to progress assessment and this may delay processing times. Once approved, applications are paid as soon as possible, generally within 3 to 6 business days. 

Undergoing assessment (total)

(value $4.6m)

164
In assessment

(value $4000)

4
Awaiting information from customer

(value $4.6m)

160
Under fraud review

(value $0)

0
Approved

(value $1.8m)

111
Paid

(value $156.1m)

9871

Ineligible applications

Ineligible applications declined

(value $271.8m)

16,875

Note: Applications received were assessed against the grant eligibility criteria and program guidelines. Ineligible applications failed to meet the criteria.

Customer satisfaction

Customer sentiment
93.9%
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