Overview of this occupation
Insurance Investigators, Loss Adjusters and Risk Surveyors conduct investigations into insurance claims to ensure their validity, inspect and assess the damage and loss to insured properties and businesses, estimate insurance costs, and inspect insured properties to evaluate conditions affecting underwriting standards.
What they do:
- Analyse operational data to evaluate processes, identify issues, and inform decisions or activities
- Appraise property values
- Estimate costs of goods, services or materials
- Interview witnesses, suspects or claimants
- Investigate legal issues
- Maintain financial or account records
- Prepare legal or investigatory documentation
- Review and assess insurance information
- Verify accuracy of records
What technology tools they use:
- Patient management systems and electronic health records
What their interests are:
- Business, Management And Sales – they enjoy meeting people, leading and talking with others.
- Corporate – they enjoy organising, working indoors, understanding numbers and data.
- Scientific – they enjoy investigating, experimenting, discovering new ideas and analysing data.
Source: Australian Skills Classification, job and Skills Australia, Commonwealth of Australia. Used under Creative Commons BY 4.0 licence and Jobs and Skills Australia, ABS Census 2016, Customised Report.
Quick facts
Insurance Investigators, Loss Adjusters and Risk Surveyors
The number of people employed in an occupations as their main job across all Australian states.
The projected increase in employment in Australia from May 2023 to May 2028.
The distribution of people employed in an occupation in NSW.
Earnings are before tax and include amounts salary sacrificed.
This shows the median age of all workers in this occupation.
Those who usually work less than 35 hours per week.
See footnotes for source details and additional information.
Skills and knowledge
What are they good at?
This table lists skills and knowledge categories according to how relevant they are for this occupation.
High expertise | Intermediate |
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Source: Australian Skills Classification, Jobs and Skills Australia, Commonwealth of Australia. Used under Creative Commons BY 4.0 licence.
Education and qualifications
Insurance Investigators, Loss Adjusters and Risk Surveyors – Skill level 3
Occupations at Skill Level 3 have a level of skill commensurate with one of the following:
- AQF Certificate IV or
- AQF Certificate III including at least two years of onthejob training
At least three years of relevant experience many substitute for the formal qualifications listed above.
Source: Conceptual basis of ANZSCO, ABS Survey, Release Nov 2021.
Qualifications in this workforce
This table shows the distribution of employment by highest qualification completed (in any field of study).7
Source: ABS, 2021 Census of Population and Housing based on place of usual residence.
Use this as a guide for understanding what qualifications are the most common in this field. For personalised support on your education journey, talk to a Careers NSW specialist.
Talk to one of our specialists
At any career stage you can talk with a specialist from Careers NSW about your goals and how you can achieve them.