Step 4: Evaluate your organisation's predominant purpose

The multi-factor test assists you in assessing the proportion of core activities and resource allocation within an individual organisation that provides a community service.

Follow these steps to complete the multi-factor test:

1. Identify core business activities by listing your key services and client groups.
2. Consider the roles and primary tasks of all full-time, part-time and casual workers.
3. Consider overall organisational focus and effort, key performance indicators and strategic objectives.
4. Identify infrastructure and resources allocated to service delivery.
5. Review the organisation’s mission and objectives in constitutional documents, strategic plans, and stated objectives.
6. Consider classification of company registration or Australian Charities and Not-For-Profits Commission (ACNC) registration. 
   Note: For-profit providers are still eligible for the scheme if they provide one or more prescribed community services.

Use this information to determine whether the majority of your organisation’s core activities and resource allocation are related to community service work as defined in the scheme.

If you determine the predominant purpose of your organisation is to provide a community service, you must register with us.

This is an internal review based on publicly available information, including organisational documents and website content.

Collate supporting documentation that demonstrates alignment with community service provision. 

Learn what you may be asked for after you've registered.