Grants at a glance
Last updated: 12pm, 29May 2022
Total paid out
Flood recovery rental support (February 2022) - Paid
Flood recovery grant for small business (February 2022) - Paid
RAA Special Disaster Grant - Paid
Applications
Received
(value $101.9m)
Note: Applications received are assessed against the support payment eligibility criteria.
In some cases, more information is required from customers to progress assessment and this may delay processing times. Once approved, applications are paid as soon as possible, generally within 3 to 6 business days.
Undergoing assessment (total)
(value $15.9m)
In assessment
(value $1.4m)
Awaiting information from customer
(value $15.200)
Under fraud review
(value $8.2m)
Approved
(value $1.2m)
Paid
(value $14.6m)
Ineligible applications
Ineligible applications declined
(value $70.2m)
Note: Applications received are assessed against the support payment eligibility criteria. Ineligible applications failed to meet the criteria.
Customer satisfaction
Customer sentiment
Applications
Received
(value $275m)
Note: Applications received are assessed against the grant eligibility criteria and program guidelines.
In some cases, more information is required from customers to progress assessment and this may delay processing times. Once approved, applications are paid as soon as possible, generally within 3 to 6 business days.
Undergoing assessment (total)
(value $59m)
In assessment
(value $2.4m)
Awaiting information from customer
(value $44.1m)
Under fraud review
(value $11.8m)
Approved
(value $6.4m)
Paid
(value $59m)
Ineligible applications
Ineligible applications declined
(value $150.6m)
Note: Applications received are assessed against the grant eligibility criteria and program guidelines. Ineligible applications failed to meet the criteria.
Customer satisfaction
Customer sentiment
Since 4 March:
primary producers recovering from the devastating impacts of floods have been receiving vital support, with Special Disaster Grants of up to $75,000 now available.
The Rural Assistance Authority (RAA)
has been providing assistance to 60 local government areas in NSW through the jointly funded Commonwealth-State Disaster Recovery Funding Arrangements (DRFA).
Applications
Applications received by RAA for the Special Disaster Grant assistance
Percentage of applications from new customers
Applications completed (i.e. approved or refused)
Applications completion rate
Amounts
Overall amount claimed
Average application amount
Overall estimated amount damage to the landholdings
Payments
Number of payments made
Initial payment amount
Overall payment made
Customer satisfaction
Customer satisfaction on the application process (%)
Average case age
Applications breakdown (Top 5 LGA's)
|
Category |
Count |
Percentage (%) |
|
Lismore City |
309 |
11% |
|
Clarence Valley |
289 |
12% |
|
Richmond Valley |
213 |
8% |
|
Tweed Shire |
133 |
6% |
|
Hawkesbury City |
130 |
5% |
Applications breakdown (Top 5 sectors)
|
Category |
Count |
Percentage (%) |
|
Beef Farmers |
872 |
32% |
|
Horticulturalists |
346 |
14% |
|
Cropping Farmers |
243 |
9% |
|
Dairy Farmers |
184 |
7% |
|
Vegetable Growers |
155 |
6% |
Find assistance
Immediate financial help and payments are available to people living in disaster-declared areas.
Find out about grants and loans for businesses and not-for-profits affected by floods.
Get immediate help with livestock, find financial support for primary producers and other payments.
Detailed explanation of the grants, loans, rebates and financial assistance for people, businesses and farmers impacted by the 2022 floods.