Flood disaster grants – statistics

The Australian and NSW Government are co-funding a comprehensive range of grants to help flood-affected communities get back on their feet. Find out more about the roll-out of these packages.

Finding personalised financial support

Use the online disaster assistance tool or find face-to-face support at a recovery centre.

Grants at a glance

Last updated: 9.50am, 28 September 2022 

$251.7m
Total paid out
$13.4m
Flood recovery grant for small business (July 2022)
$133.4m
Flood recovery grant for small business (February 2022)
$2.4m
Flood recovery grant for rental support (July 2022)
$26.1m
Flood recovery grant for rental support (February 2022)
$76.4m
RAA Special Disaster Grant

Flood recovery grant for small business (July 2022)

Program status: Open | Last updated: 10.17am 28 September 2022 

Applications

3,694
Received

(value $59.4m)

Note: Applications received are assessed against the support payment eligibility criteria

In some cases, more information is required from customers to progress assessment and this may delay processing times. Once approved, applications are paid as soon as possible, generally within 3 to 6 business days. 

701
Undergoing assessment (total)

(value $12.2m)

28
In assessment

(value $493,578)

499
Awaiting information from customer

(value $9.3m)

174
Under fraud review

(value $2.4m)

71
Approved

(value $1.6m)

771
Paid

(value $13.4m)

Ineligible applications

2,222
Ineligible applications declined

(value $33.6m)

Note: Applications received are assessed against the grant eligibility criteria and program guidelines. Ineligible applications failed to meet the criteria.

Customer satisfaction

96.7%

Customer sentiment


Flood recovery grant for small business (February 2022)

Program status: Open | Started: 9 March 2022 | Last updated: 10.22am 28 September 2022 

Applications

23,790
Received

(value $379m)

Note: Applications received are assessed against the grant eligibility criteria and program guidelines.

In some cases, more information is required from customers to progress assessment and this may delay processing times. Once approved, applications are paid as soon as possible, generally within 3 to 6 business days. 

1,800
Undergoing assessment (total)

(value $31m)

56
In assessment

(value $798,965)

600
Awaiting information from customer

(value $11.9m)

1,144
Under fraud review

(value $18.2m)

317
Approved

(value $4.8m)

8,419
Paid

(value $133.4m)

Ineligible applications

13,571
Ineligible applications declined

(value $214.5m)

Note: Applications received are assessed against the grant eligibility criteria and program guidelines. Ineligible applications failed to meet the criteria.

Customer satisfaction

93.9%
Customer sentiment

Flood recovery rental support payment (July 2022)

Program status: Open | Started: 5 August 2022 | Last updated: 10.26am 28 September 2022  

Applications

1,768
Received

(value $16.7m)

Note: Applications received are assessed against the support payment eligibility criteria

In some cases, more information is required from customers to progress assessment and this may delay processing times. Once approved, applications are paid as soon as possible, generally within 3 to 6 business days. 

321
Undergoing assessment

(value $3.1m)

7
In assessment

(value $68,000)

244
Awaiting information from the customer

(value $2.3m)

70
Under fraud review

(value $688,400)

22
Approved

(value $260,400)

240
Paid

(value $2.4m)

Ineligible applications

1,207
Ineligible applications declined

(value $11.1m)

Note: Applications received are assessed against the support payment eligibility criteria. Ineligible applications failed to meet the criteria.

Customer satisfaction

98.2%
Customer sentiment

Flood recovery rental support payment (February 2022)

Program status: Open | Started: 14 March 2022 | Last updated: 10.29am 28 September 2022  

Applications

13,908
Received

(value $130.4m)

Note: Applications received are assessed against the support payment eligibility criteria

In some cases, more information is required from customers to progress assessment and this may delay processing times. Once approved, applications are paid as soon as possible, generally within 3 to 6 business days. 

1,218
Undergoing assessment (total)

(value $11.7m)

6
In assessment

(value $57,200)

112
Awaiting information from customer

(value $1m)

1,100
Under fraud review

(value $10.5m)

68
Approved

(value $551,600)

2,913
Paid

(value $26.1m)

Ineligible applications

9,777
Ineligible applications declined

(value $92.5m)

Note: Applications received are assessed against the support payment eligibility criteria. Ineligible applications failed to meet the criteria.

Customer satisfaction

97.5%
Customer sentiment

Rural Assistance Authority Special Disaster Grant

Last updated: 26 September 2022

Since 4 March:

primary producers recovering from the devastating impacts of floods have been receiving vital support, with Special Disaster Grants of up to $75,000 now available.

The Rural Assistance Authority (RAA)

has been providing assistance to 62 local government areas in NSW through the jointly funded Commonwealth-State Disaster Recovery Funding Arrangements (DRFA).

Applications

4,490
Applications received by RAA for the Special Disaster Grant assistance
3,570
Applications completed (i.e. approved or refused)
80%
Applications completion rate

Amounts

$254.2m
Overall amount claimed
$56,863
Average application amount
$541.8m
Overall estimated amount damage to the landholdings

Payments

4,745
Number of payments made
$25,000
Initial payment amount
$76.4m
Overall payment made

Customer satisfaction

87%
Customer satisfaction on the application process (%)
35.2 days
Average case age

Applications breakdown (Top 5 LGA's)

LGA

Count

Percentage (%)

Lismore

473

11%

Clarence Valley

466

10%

Richmond Valley      

325

7%

Kyogle

216

5%

Ballina 

212

5%

Applications breakdown (Top 5 sectors)

LGA

Count

Percentage (%)

Beef

1,594

35%

Horticulture

515

11%

Cropping

376

8%

Dairy

319

7%

Mixed farming

285

6%

Find assistance

Immediate financial help and payments are available to people living in disaster-declared areas.

Find out about grants and loans for businesses and not-for-profits affected by floods.

Get immediate help with livestock, find financial support for primary producers and other payments.

Detailed explanation of the grants, loans, rebates and financial assistance for people, businesses and farmers impacted by the 2022 floods.

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