Small business grant – statistics

Statistics for the rollout of small business grants. This grant helps affected NSW businesses and organisations return to operations after floods in 2022.

Applications have closed

Applications for each of these grant streams have closed. However, late applications may be accepted, depending on your circumstances. Call Service NSW  on 13 88 77 to find out more.

August 2022 grant

Program status: Closed | Last updated: 25 March 2024

Applications

Received

(value $32m)

1482

Note: Applications received are assessed against the support payment eligibility criteria

In some cases, more information is required from customers to progress assessment and this may delay processing times. Once approved, applications are paid as soon as possible, generally within 3 to 6 business days. 

Undergoing assessment (total)

(value $270,876)

8
Awaiting information from customer

(value $270,876)

8
Under fraud review

(value $282,535)

15
Approved

(value $17.5m)

824
Paid

(value $17.5m)

823

Ineligible applications

Ineligible applications declined

(value $14.2m)

650

Note: Applications received are assessed against the grant eligibility criteria and program guidelines. Ineligible applications failed to meet the criteria.

Customer satisfaction

Customer sentiment
95.8%

July 2022 grant

Program status: Closed | Last updated: 25 March 2024

Applications

Received

(value $121.3m)

6980

Note: Applications received were assessed against the support payment eligibility criteria

In some cases, more information is still required from customers to progress assessment and this may delay processing times. Once approved, applications are paid as soon as possible, generally within 3 to 6 business days. 

Undergoing assessment (total)

(value $351,700)

17
In assessment

(value $61,983)

4
Awaiting information from customer

(value $289,717)

13
Under fraud review

(value $4.8m)

301
Approved

(value $28.8m)

1576
Paid

(value $28.4m)

1554

Ineligible applications

Ineligible applications declined

(value $92.1m)

5387

Note: Applications received were assessed against the grant eligibility criteria and program guidelines. Ineligible applications failed to meet the criteria.

Customer satisfaction

Customer sentiment

96.4%

February 2022 grant

Program status: Closed | Last updated: 25 March 2024

Applications

Received

(value $446.6m)

27,393

Note: Applications received were assessed against the grant eligibility criteria and program guidelines.

In some cases, more information is still required from customers to progress assessment and this may delay processing times. Once approved, applications are paid as soon as possible, generally within 3 to 6 business days. 

Undergoing assessment (total)

(value $6.3m)

44
In assessment

(value $4000)

4
Awaiting information from customer

(value $6.3m)

40
Under fraud review

(value $17.6m)

1109
Approved

(value $163.5m)

10,293
Paid

(value $161.9m)

10,194

Ineligible applications

Ineligible applications declined

(value $276.8m)

17,056

Note: Applications received were assessed against the grant eligibility criteria and program guidelines. Ineligible applications failed to meet the criteria.

Customer satisfaction

Customer sentiment
93.9%
Top of page