Your journey to better health

1

Well done on taking the first step. To begin, you can:

• call 1300 806 258 from Monday to Friday, 8am to 8pm and Saturday 9am to 5pm
• join online 
• get a referral from your health professional

Once you join, we’ll send you an email and a text message to arrange a phone call in a few days.

Aboriginal health coaches, bilingual health coaches and interpreter services are available.

2

A Get Healthy Service team member will call you from (02) 9171 5616 to confirm your details, explain how the service works and chat about the support you’re looking for. It’s a good idea to save this number on your phone.

After the call, we’ll match you with a health coach and send you a health survey to complete before your next call. This helps us get ready for your first health coaching call.

3

In your first health coaching call, you’ll talk about your goals and any challenges you’re facing, plus set up a call time that works for you. 

You’ll also receive resources, such as your journey booklet and progress tracker, to complete between calls.

4

During each call, your health coach will check in to talk through your progress toward your goals. This might include things like:

• Drinking more water by keeping a bottle nearby
• Adding simple physical activities to your week, like an extra walk around the block or muscle-strengthening exercises
• Enjoying healthy, simple recipes that you can cook at home
• Using your journal to track your progress

With your health coach by your side, staying motivated and on track becomes much easier.

 5

In your final call, you and your health coach will review your journey and recognise the progress you've made. There’s a lot to be proud of.

Even after this call, you’ll still have access to the Get Healthy Service online portal and resources to keep you on track.

6

We’re always here to support you. While you can return at any time. If you rejoin within four weeks your information and progress will be retained, allowing you to continue your journey without interruption. 

You can also sign up for the Get Healthy, Stay Healthy text message service for weekly encouragement and helpful health tips.