Carers asked to recount experiences with Mental Health Services
The Far West Local Health District is launching a new survey to find out how carers who support someone with a mental health condition are navigating the LHD's Mental Health Drug & Alcohol Services.
The 'Carer Experience Survey' (CES) is a national questionnaire that was developed in collaboration with carers and will be launched here during Carer's Week in Mental Health Month (13- 19 October).
It is used as a method to measure the experiences of carers who support someone with a mental health condition and is designed to assist services and carers to work together to build better mental health services.
'If you are caring for someone with a mental health condition and navigating the Far West LHD Mental Health Drug & Alcohol services, we would love to hear your feedback,' said Chelsea Edwards, Consumer and Carer Engagement Coordinator, Mental Health Drug and Alcohol Services.
CES will be offered regularly to carer's throughout the consumer's service delivery journey. It will be available in waiting rooms and results for each service will be available on 'hot boards' in each service.
'The CES will be used by the Mental Health Drug & Alcohol services within the District to improve our services. Ask staff for a copy of CES if it hasn't been offered to you,' said Mrs Edwards.
The CES consists of 39 questions and will be available in 26 languages and available in hard copy and online formats. Respondents to CES will be de-identified meaning you won't need to provide your name but it does ask for demographical information such as gender, age and your relationship to the person you care for.
For more information about the Carer Experience Survey, contact Chelsea Edwards, Consumer and Carer Engagement Coordinator FWLHD MHDA on +61 8 8080 1525 or Chelsea.Edwards1@health.nsw.gov.au