Nepean Cancer and Wellness Centre excels
Patients have given Nepean Cancer and Wellness Centre very high ratings of care, with the vast majority (98 per cent) rating their overall care as ‘very good’ or ‘good’.
The patient feedback, contained in the Bureau of Health Information’s (BHI) Outpatient Cancer Clinics Survey, demonstrates the District’s ongoing commitment to delivering high-quality and patient-first care to local residents undergoing cancer treatment.
The very high ratings of care from patients were evident across a range of important aspects of care. Almost all patients (99 per cent) rated the staff who treated them during their outpatient appointments as ‘very good’ or ‘good’.
Every patient surveyed indicated that staff at the centre were polite and courteous, kind and caring, while 99 per cent of patients reported feeling they were treated with dignity and respect by healthcare staff.
Dr Amanda Stevanovic, Nepean Blue Mountains Local Health District Director of Cancer Services, welcomed the results from this year’s survey and thanked patients for their feedback.
“We put patients at the centre of everything we do and it is great to see our compassion and care reflected in these results,” says Dr Stevanovic.
“Cancer care extends well beyond the physical treatment we provide – a cancer journey affects all parts of a person’s life.
“We are committed to delivering the best services tailored to every one of our patients needs from the time of diagnosis, through the course of treatments and in follow-up care and support.
“We will continue to put our patients first and learn from their experiences to provide a truly holistic cancer service.”
Further information about the Outpatient Cancer Clinics Survey including key findings and full results is available on the BHI data portal.