[Aunty Gail Daylight – Patient]
I am Gail Daylight. I'm an Aboriginal woman from the Kamilaroi Nation. I'm a diabetic and I have heart issues and I'm a chronic care patient. What I found virtual care, uh, beneficial was that I had daily contact with them. I had my medication, I had my wonderful little, um, finger gadget that took all the readings that they required. I knew that they were only a phone call away if I got really sick or if I really needed them.
[Aunty Robyn Joseph – Patient]
My name's Robyn Joseph. I'm 74. I'm a Dharug woman, but I was born on Gadigal Land. When I got Covid, the virtual team gave me a call. I was contacted by the nurse. They checked on everything 'cause I have a lot of health issues. I felt confident using the technology. I didn't feel I was missing anything, not going to the doctor.
[Aunty Gail]
We are really lucky, you know, um, we have the right services. Like you have Aboriginal Hospital Liaison Officers, you have Aboriginal Health Workers, both within the hospital settings or the community health settings, and also with the AMS's - Aboriginal Medical Services around the state. If any other Aboriginal person needs to use virtual care, if it's not covid, it could be getting a telehealth call from another doctor or from other staff. It's really a great process.
[Aunty Robyn]
They look after you very well and everything's there. Doctors, nurses, I'd say to 'em not to worry. They'll be looked after really well.
