Living in a retirement village

Learn the rights of retirement village residents and the duties of operators. Find out about rules, costs, safety, meetings, repairs and budgets.

Senior couple sitting facing each other in living room space.

Rights and responsibilities for retirement village residents

Rights, obligations and village rules

Understand retirement village residents' rights, obligations, rules and what happens if the village operator changes.

Ongoing costs

Understand regular ongoing charges you pay to your retirement village. They cover the running costs, and costs of services to residents.

Safety, emergency plans and evacuation exercises

Learn what the operator of a retirement village must do to make sure it is a safe and secure place to live.

Replacements, repairs, maintenance and alterations

Find out who is responsible for different types of repairs and maintenance in a retirement home. View the standard policy for alterations.

Residents committees in a retirement village

Learn about residents committees in retirement villages. Find out who elects them, what they do and how they operate.

Resident and operator meetings in retirement villages

Understand the meetings retirement village operators, residents and families or proxies can attend to make decisions about their village.

Village budgets and accounts

Find out what the budget and financial account for a retirement village should include. Learn how a village's operator should manage these.
 

Retirement village contacts

View a list of contacts related to retirement villages. Get advice, referrals, answers to questions, advocacy or legal advice.

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