Rights and responsibilities for retirement village residents
Rights, obligations and village rules
Understand retirement village residents' rights, obligations, rules and what happens if the village operator changes.
Ongoing costs
Understand regular ongoing charges you pay to your retirement village. They cover the running costs, and costs of services to residents.
Safety, emergency plans and evacuation exercises
Learn what the operator of a retirement village must do to make sure it is a safe and secure place to live.
Replacements, repairs, maintenance and alterations
Find out who is responsible for different types of repairs and maintenance in a retirement home. View the standard policy for alterations.
Residents committees in a retirement village
Learn about residents committees in retirement villages. Find out who elects them, what they do and how they operate.
Resident and operator meetings in retirement villages
Understand the meetings retirement village operators, residents and families or proxies can attend to make decisions about their village.
Village budgets and accounts
Find out what the budget and financial account for a retirement village should include. Learn how a village's operator should manage these.
Retirement village contacts
View a list of contacts related to retirement villages. Get advice, referrals, answers to questions, advocacy or legal advice.
Key resources and documents
- Model rules for a residents committee in a retirement village
- Residential premises condition report for retirement villages
- Retirement village disclosure statement
- Retirement village proxy appointment form
- Retirement village model budget
- Secretary guidelines for retirement village operators on village contract information meetings
- Guidelines for annual auditing of retirement village accounts
- Standard retirement village contract
