Tips and guidance on how to deal with customers
Open and honest communication with your client is key to your success.
How to use the Consumer Building Guide
You can use the Guide as part of your home building contracts.
Guide to providing home building contracts
Learn when and how to draw up your contract.
Resolving disputes between traders and consumers
With our advice, you might be able to avoid a dispute altogether.
More resources
Bans and safety notices for building products
Learn about NSW building product bans, aluminium panel restrictions, glass safety standards, and how to avoid non-conforming, unsafe products in construction.
How to comply with the National Construction Code
What you must do to follow this Australia-wide requirement for building, plumbing and drainage.
Tradespeople, certifiers and developers
Information about trade obligations, certification, licensing, and development support for builders and developers.