About the MyHousing app

What you can do with the MyHousing app

You can access your housing information on the go using the MyHousing app on a smart phone.

The app can be personalised, is fast, convenient and can allow you to:

• check account balances and transactions such as rent, water, Rentstart bond loan and other accounts
• make payments to accounts
• view and update contact details including emergency contacts
• view household member weekly rent and water payments including income details
• view approved application details
• request maintenance repairs
• access support services and more.

Have a MyHousing account already? Easy! You can download the app and log in using your MyHousing account.

Otherwise you will need to create a MyHousing account and provide some personal details.

To create an account, you will need to be either the main:

• applicant
• tenant
• Rentstart Bond Loan client or
• former tenant.

We will ask you to enter your name, date of birth and a reference number. You can find reference numbers on DCJ letters. You can enter a:

• Homes NSW client reference number (CRN)
• payment reference number (PRN)