Housing application online help

Help using the online application for housing assistance.

Help with the online application form for housing assistance

About the housing assistance application

You can apply for housing assistance online, there’s no need to bring your documents into an office.

Housing application online – register to get started

You need to register before you can commence the form. When you successfully register, we will send you an email containing your Form ID. Keep it secure.

Housing application online – electronic identification

This section allows us to verify your identity electronically, eliminating the need to upload documents or bring them into an office.

Save your online housing application for later and continue

This section allows us to verify your identity electronically, eliminating the need to upload documents or bring them into an office.

Housing application online – forgot my form ID or password

If you’ve forgotten your Form ID or password or cannot locate the form registration email, you can retrieve or reset it following these easy steps.

Review your online housing application

You should review all information before uploading your support documents.

Status page upload evidence documents and manage assessments

You can upload evidence (supporting documents) from your computer, phone or tablet. These can be electronic files, scanned documents or photos of your documents.

Housing application online – FAQs

More information about using the Application for Housing Assistance Online.

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