MyHousing Account and Information online service help

Help to register for and use the MyHousing Account and Information online service.

Homes NSW is working towards improving the experience of the MyHousing Account and Information website and conforming to the W3C’s Web Content Accessibility Guidelines (WCAG).

Homes NSW follows the Accessibility and Inclusivity guidelines outlined on the Digital NSW website.

Help with your account and information

About the MyHousing Account and Information service

View and manage your housing information online using the MyHousing Account and Information service.

Registration for MyHousing accounts

Guidelines for registering for a MyHousing account, ensuring users meet necessary criteria.

MyHousing account dashboard

Overview of the MyHousing dashboard for managing account activities, including a video of how to navigate the dashboard and access all of its features.

Messages in your MyHousing account

View important messages related to your MyHousing account, keeping you informed about updates and notifications.

Managing accounts in the MyHousing app

Details on managing housing accounts, including transaction history and account types.

Updating your MyHousing account contact details

Instructions for updating contact information associated with your MyHousing account.

Login details for MyHousing accounts

Instructions for accessing MyHousing accounts, including username and password management.

Housing applications through MyHousing app

Information on submitting and tracking housing applications through the MyHousing app.

MyHousing services terms and conditions

Outlines the terms of use for MyHousing services, detailing user responsibilities and rights.

My Housing account privacy notice

Details how personal information is collected and used, ensuring tenant privacy and data protection.

MyHousing copyright statement

Outlines the copyright policies related to MyHousing content and usage rights.

Disclaimers - MyHousing services and information

Important disclaimers regarding the use of MyHousing services and information.

Understanding the account and information service

Watch the video

You can view and manage your housing information online using the MyHousing account and information service.

The video covers information including:

  • What you can use the account and information service for
  • Navigating the service
  • How to register
2:26

MyHousing account and information

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