About the MyHousing Account and Information service

You can view and manage your housing information online using the MyHousing Account and Information service.

The service lets you:

• check the balance of your rent, water, Rentstart Bond Loan and other accounts
• view and print your transaction history
• update your contact details
• view information about your application.

Create an account

To create an account, you need to have an email address and be the main:

• applicant
• tenant
• Rentstart Bond Loan client
• former tenant.

You need to create a password for your account and provide personal details. We will ask you to enter your name, date of birth and a reference number.

You can find reference numbers on letters from Homes NSW. You can enter a:

• Homes NSW client reference number (CRN)
• payment reference number (PRN)
• application reference number (ARN).

Watch the video

The below video explains what you can use the MyHousing Account and Information section for and how to access it.

videocam 2:26