Repairs, modifications and maintenance in public housing

Access eRepair, understand what changes you can make to your home, or request maintenance.

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eRepair

eRepair is an online service for Homes NSW tenants to easily report non-urgent repairs.

Homes NSW maintenance service

Homes NSW provides maintenance services to keep your home in good condition. If you live in community housing, you need to contact your housing provider to report maintenance needs.

Making alterations to your home

As a Homes NSW tenant, you can make changes to your home. However, you need approval for major alterations. Here's what you need to know and do.

Painting your home

Homes NSW tenants can do minor internal painting with pastel or neutral colours. Major internal painting is handled by Homes NSW contractors. Always seek approval from the Maintenance Hub before painting to avoid potential damage charges.

Taking care of your garden - for public housing tenants

Trees and shrubs provide shade, privacy and fresh air. Here’s what you need to know about maintaining your garden in your Homes NSW property.

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Home modifications for a disability

If you need changes made to your home to accommodate a disability, you can request a home modification.

Repair costs

Homes NSW tenants are responsible for covering repair costs caused by them, their household members, guests, or pets, excluding damage from domestic violence, criminal activity, or normal wear and tear.  

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