Ways to pay your tenancy charges
Payment options for tenant charges
Easy ways to pay your rent, water, rental bond, and other charges if you are a tenant of Homes NSW.
Paying rent
Understanding rent, subsidies and reviews
How rent rates are determined, and when tenants may be eligible for a rent subsidy.
Managing your public housing rental debt
Tenants are responsible for paying rent, water, repair costs, and any outstanding debts. If you miss payments, here are steps you can take.
Managing rent and water arrears in public housing
Commonly asked questions about rent and water arrears in public housing.
Public housing rental subsidy fraud
Rental subsidy fraud is when a tenant provides false, incomplete, or misleading information about their household’s income or assets to receive a rent subsidy.
Paying rental bonds
Public housing rental bonds
Your bond will be up to four weeks' market rent, capped at $1400. You can pay upfront or in instalments over two to three years. Assistance is available for claiming your bond back.
Bond loan deduction authorisation form
If you receive an income from Centrelink, use this online form to have your RentStart Bond Loan payments automatically deducted from your pension or allowance.
Paying for utilities
Understanding your water charges and usage
How we decide what to charge you for water, when and how to pay for it, and how to report leaks.
Managing rent and water arrears in public housing
Commonly asked questions about rent and water arrears in public housing.
Other charges
Public housing tenant repair costs
Homes NSW tenants are responsible for covering repair costs caused by them, their household members, guests, or pets, excluding damage from domestic violence, criminal activity, or normal wear and tear.
Vacant bedroom charge
A vacant bedroom charge is an extra cost that public housing tenants pay if they live in a property that is larger than they need.