Payment options for public housing tenants
Easy ways to pay your rent, water, rental bond and other charges if you are a tenant of Homes NSW.
Payment options for public housing tenants
We offer easy ways to pay your rent, water, rental bond (if applicable), and other accounts. You can make payments through:
- the Rent Deduction Scheme
- epay
- BPAY
- direct debit with Homes NSW
- Rentstart Bond Loan Deduction Scheme.
Rent Deduction Scheme
If you receive Centrelink income, you can have your Homes NSW payments automatically taken from your pension or allowance. Simply complete the Online Tenancy Form or an Authority for rent deduction form available at your local Homes NSW housing office. The scheme is voluntary and free, and you can withdraw from the scheme at any time.
ePay
Use ePay to pay your Homes NSW accounts and Rentstart Bond Loan repayments securely online, via the MyHousing app, or through MyHousing Online Services, 24/7.
BPAY
BPAY lets you pay your accounts by telephone or by Internet banking 24 hours a day, seven days a week. To use BPAY, you will need to register for Internet or phone banking with your financial institution.
For rent, water, and other tenancy charges:
- the Biller Code is 334292
- the PRN will be on your tenancy agreement or quarterly statement. (i.e. rent, water).
- the Biller code is 203570
- the PRN will be your Rentstart Bond Loan payment reference number.
- the Housing Response Centre on 1800 422 322
- your local Homes NSW office.
Watch the video below for more information about paying your rent.

NSW FACS Paying your Rent