Public housing rental subsidy fraud

Rental subsidy fraud is when a tenant provides false, incomplete, or misleading information about their household’s income or assets to receive a rent subsidy.

To avoid rental subsidy fraud, make sure to inform us of any changes to your household’s circumstances within 28 days.

If you need to report rent subsidy fraud, call the Housing Response Centre at 1800 422 322 or email feedback@facs.nsw.gov.au. You can also fill out a Client Feedback Form. 

Non-rent charges

As a tenant, you must repay non-rent charges. These include:

• tenancy related charges include charges for repairs
• water usage
• miscellaneous debts.

For more information on this see the Tenancy Charges policy.