Tenancy Hub

Welcome to the Homes NSW Tenancy Hub. Here you’ll find helpful information on becoming a public housing tenant and how to keep your tenancy.

Animated man and woman standing out the front of a white picket fenced home

How to sign your lease

Before you sign your lease, there are a few things you'll want to do first.

1

Learn how it works

We want all our tenants to have successful tenancies. This video explains the process of becoming a tenant and how to manage your tenancy.

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Starting your tenancy

2

Get ready to sign your lease

Be ready for your appointment by knowing:

  • what to do
  • what you'll need to have with you. 

Get ready to sign your lease

3

Register for MyHousing

Download the free MyHousing mobile app (in the 'Download the MyHousing app' section below).

The app lets you:

  • manage your tenancy
  • contact Homes NSW
  • access support services.

If you don't have a smart phone, you can register for Myhousing Account and Information instead.

 

Download the MyHousing app

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MyHousing app logo

MyHousing app

Access your housing information from Homes NSW using the MyHousing app on a smart phone. The app allows you to check account balances and transactions, make payments, view and update contact details. Get help using the MyHousing app.

Living in your home

Tips on taking care of your property, owning pets in public housing, being a good neighbour and more.

Living in your home

Your rights and responsibilities as a tenant in public housing

Your rights as a tenant of Homes NSW

Learn more about your rights, including having a clean and safe place to live, how often we can visit your home, and how we communicate with you.

Your rights if there is a problem

Steps you can take if you don’t agree with a decision Homes NSW has made, or if you believe we have breached your tenancy agreement.

Your responsibilities as a tenant of Homes NSW

Information about the responsibilities you take on when you sign a lease with Homes NSW.

You might also find these useful

Living in public housing

Everything you need to know as a tenant of Homes NSW. Understand your rights and responsibilities, request repairs, find info on paying rent or appeal a decision.

MyHousing Account and Information service

If you don't have a smart phone, register for MyHousing Account and Information before your appointment to sign your lease. 

Housing office finder

Find your nearest Homes NSW housing office and view their hours and contact information.

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