Draft workers compensation guidelines
What's this about?
The draft guidelines explain what workers, employers and insurers must do in relation to claims under the NSW workers compensation legislation. It is important that injured workers are protected and that they receive appropriate, timely, respectful services and support.
The draft guidelines aim to improve the workers compensation system by guiding insurer conduct and claims management with clear, consistent, easy to access and enforceable expectations. The guidelines will be used to hold insurers accountable for delivering high standards of service to workers and their families, carers, employers and other stakeholders.
The State Insurance Regulatory Authority invites feedback on how to support an efficient and effective workers compensation system.
Have your say
Have your say online by 30 November 2018.