Support for victims of the Bondi Beach terrorist incident
Support is available for the families of those who have tragically died and the victims who have been affected by the shootings at Bondi Beach on 14 December 2025.
For more information about the assistance available through the Victims Support Scheme and the Bondi Beach Victim Recovery Payment:
- call the Victims Services Critical Incident Line on 1800 411 822 (Monday-Friday, 9am-5pm)
- visit the Support for victims of the Bondi Beach terrorist incident webpage.
Support for victims of crime in NSW
The NSW Victims Support Scheme assists people who have been injured due to a violent crime or modern slavery, and the family members of someone who has died as a result of a violent crime or a road crime.
The type of support you can get, the information you need to provide and the time limits to apply will depend on your situation.
Victims Services is here to help you learn more about victims support and how to apply.
Eligibility requirements
Learn who is eligible to receive assistance through the Victims Support Scheme and the factors which may affect eligibility.
Apply for victims support
Understand the steps to apply for victims support and access the application forms.
Supporting documents
Learn what supporting documents you need to provide with your application for victims support.
Who is eligible for assistance through the Scheme
Support for families when someone has died
We understand that losing a family member as a result of a crime is a traumatic and painful experience.
The Victims Support Scheme provides assistance to the family members of someone who has died as a result of a crime in NSW.
The type of support available will depend on what happened and the family member’s relationship to the person who died.
Find an approved counsellor
If your application for counselling is approved, you can use our search tool to find an approved counsellor that's right for you.
Restitution by offenders
When a victim of a crime receives financial support under the Victims Rights and Support Act 2013, the Commissioner of Victims Rights can recover money from a person who has been convicted of the criminal offence, relating to the victim's claim. An Order for Restitution is issued against the convicted offender.
To read what offenders are told about restitution, visit Restitution by offenders.
More information for victims
We're here to help
The Victims Support Scheme is administered by the Commissioner of Victims Rights. Victims Services, part of the Department of Communities and Justice, assists the Commissioner to administer the Scheme.
We understand that violent crime, modern slavery and road crime can affect people in different ways.
If you have any questions about victims support or making an application, Victims Services is here to help.
Contact Victims Services
Call (Mon - Fri, 9am - 5pm)
- Victims Access Line on 1800 633 063
- Aboriginal Contact Line on 1800 019 123
For the National Relay Service, call 13 36 77 (TTY) or 1300 555 727 (Speak and Listen).
For interpreter support, call the Translating and Interpreting Service on 13 14 50.
Post
Commissioner of Victims Rights
Victims Services
Department of Communities and Justice
Locked Bag 5118
PARRAMATTA NSW 2124