Recognition payment through the Victims Support Scheme
A recognition payment acknowledges that you have been the victim of a violent crime or modern slavery. Learn who can apply and how to apply.
Victims Services is here to help. Call the Victims Access Line 1800 633 063 or Aboriginal Contact Line 1800 019 123 (Monday-Friday, 9am-5pm, excluding public holidays).
What support is available
The Victims Support Scheme can provide a recognition payment to acknowledge that you have been the victim of a violent crime or modern slavery.
The amount of a recognition payment is based on the type of violence you have experienced. Not all offences or acts of violence have recognition payment categories associated with them. The payment categories are:
- $15,000 for financially dependent family victims of homicide or children of the homicide victim who were under 18 at the time of the homicide victim's death.
- $7,500 for parents, step-parents or guardians, current spouses, or de facto partners of a homicide victim.
- $10,000 for primary victims of sexual assault resulting in serious bodily injury, involving multiple offenders or an offensive weapon, or a sexual assault, sexual act, or attempted sexual assault involving a series of related acts.
- $5,000 for primary victims of a sexual assault (not resulting in serious bodily injury, involving multiple offenders or involving an offensive weapon), attempted sexual assault causing serious bodily injury, assault resulting in grievous bodily harm, or physical assault of a child that involves a series of related acts.
- $1,500 for primary victims of an attempted sexual assault without serious bodily injury, sexual touching, sexual acts (if the victim was under 16 years old at the time), a robbery involving violence, or an assault which did not cause grievous bodily harm.
Who can apply
You may be eligible for a recognition payment if you are a:
- primary victim – violent crime
- primary victim – modern slavery (in relation to acts that occurred on or after 1 January 2022)
- certain family victims of a homicide, including:
- a parent, step-parent, guardian, current spouse or current de facto partner of a homicide victim who had lived with them for at least 2 years
- a financially dependent family victim of homicide
- a child of a homicide victim who was under 18 at the time of the homicide victim's death.
For more information, visit Victims Support Scheme eligibility requirements.
How long you have to apply
The time frame for applying will vary depending on your individual circumstances.
Primary victims of a violent crime and modern slavery
If you were an adult when the violent crime or modern slavery happened, you need to apply:
- within 10 years of the incident if you were a victim of domestic violence or sexual assault
- within 2 years of the incident if you were a victim of another type of violent crime or modern slavery.
If you were a child when the violent crime or modern slavery happened, you need to apply:
- at any time if you were a victim of sexual assault
- within 10 years of turning 18 years old if you were a victim of domestic violence or child abuse
- within 2 years of turning 18 years old if you were a victim of another type of violent crime or modern slavery.
Family victims of homicide
If you are a family victim, you need to apply:
- within 2 years from the date the death was established as a homicide, or
- within 2 years of turning 18 if you were a child at the time the death was established as a homicide.
Visit Support for family members of a homicide victim through the Victims Support Scheme for more information about the support available for family members of a homicide victim and how long you have to apply.
What you need to apply
You need to provide supporting documents with your completed application form.
The supporting documents are different for primary victims and family victims.
If you are providing documents in a language other than English, you need to provide a copy of the original document along with a certified translation. To learn more, visit Supporting documents for Victims Support Scheme applications .
What you need to apply if you are a primary victim
If you are a primary victim applying for a recognition payment, you need to provide the following information and supporting documents with your application:
- a clear copy or image of your current government-issued identification, as well as a copy of your parent or guardian's identification if you're under 18
- your bank account details or your parent, step-parent or guardian's bank account details if you are under 18 years old
- a report that explains what happened
- medical, dental, or counselling report(s) that show how the incident affected you.
Learn more about providing this information and the supporting documents below.
You need to provide a copy or image of one form of current government-issued identification with your application.
This could be a:
- birth certificate
- Centrelink card
- change of name certificate
- driver licence
- marriage certificate
- Medicare card
- MIN card (current inmates only)
- passport
- photo card
- SafeWork licence
- SafeWork white card
- screenshot of your MyGov account or another government account.
Please do not send us the original document. Please ensure the copy or image:
- is clear and not blurry
- captures all parts of the identification, including the reverse side
- has the same name on the identification document and application form. If your name is different, you must provide evidence such as a change of name certificate.
If the applicant is under the age of 18, a copy of the child applicant’s identification and their parent or guardian’s identification must be provided with the application form.
If you’re unable to provide a copy of your government-issued identification, please contact Victims Services to discuss your options.
If you have authorised a representative who is a family member or friend, a copy of the family member or friend’s identification must also be provided with the application form.
If you’re applying for financial assistance or a recognition payment, you need to provide details of a bank account in your name or a parent, step-parent or guardian’s name if the victim is under 18 years of age.
If you would like victims support payments to be made to an account in another name, please contact Victims Services to discuss your options before submitting your application. We will need further documentation from you to accept your application.
Primary victims applying for a recognition payment need to provide a report that explains what happened. This can be either:
- a police report (You do not need to send Victims Services the police report if you reported the incident to NSW police. You can provide information about your report to NSW police in the application form.)
- a report from a government organisation
- a report from a government-funded organisation.
Learn about the different types of reports you can provide and what they need to include on the Supporting documents for Victims Support Scheme applications page.
If you are a primary victim applying for a recognition payment, you need to provide a medical, dental or counselling report that shows how the incident affected you.
There are different ways you can provide this report. Learn about the different options for providing this report and what needs to be included on the Supporting documents for Victims Support Scheme applications page.
If you don’t have a medical, dental or counselling report at the time of lodging your application, you have up to 12 months to provide the report. If you don’t send us the report within 12 months, your application for a recognition payment will be closed.
What you need to apply if you are a family victim of homicide
Family victims of homicide applying for a recognition payment need to provide a different set of supporting documents with their application. To learn more, see Support for family members of a homicide victim through the Victims Support Scheme.
How to apply
To apply for a recognition payment, visit Making an application for assistance through the Victims Support Scheme and follow the instructions to submit the relevant application with your supporting documents.
What happens next
Once you’ve submitted your application, you’ll receive a confirmation email or letter from Victims Services. We will assess your application based on the information you have provided and notify you of the outcome. If we need more information or documents, we will contact you.
If your application for a recognition payment is approved and you are under 18
If a recognition payment is approved while the applicant is younger than 18 years, the payment will be made to NSW Trustee and Guardian to hold the payment until the applicant turns 18 years old.
For more information about how NSW Trustee and Guardian will manage the payment, please visit the NSW Trustee and Guardian website or contact them directly.
Some people are not eligible for victims support
Some people are not eligible for support, even if they are a victim of crime.
For more information on persons who are not eligible, see section 25 of the Victims Support Act 2013.
When support may be declined or reduced
There are also circumstances where support may be declined or the amount reduced. For more information on those circumstances, see section 44 of the Victims Support Act 2013.
Factors for consideration under section 44 include, but are not limited to:
- any behaviour on the part of the deceased which has directly or indirectly contributed to their death, including past criminal activity
- any money the applicant has received from another source in relation to the violent crime, including under an insurance policy or other agreement.
We're here to help
Victims Services, part of the Department of Communities and Justice, assists the Scheme Executive to administer the Victims Support Scheme.
We understand that violent crime, modern slavery and road crime can affect people in different ways.
If you have any questions about victims support or making an application, Victims Services is here to help.
Contact Victims Services
Call (Mon - Fri, 9am - 5pm)
- Victims Access Line on 1800 633 063
- Aboriginal Contact Line on 1800 019 123
For the National Relay Service, call 13 36 77 (TTY) or 1300 555 727 (Speak and Listen).
For interpreter support, call the Translating and Interpreting Service on 13 14 50.
Post
Scheme Executive
Victims Services
Department of Communities and Justice
Locked Bag 5118
PARRAMATTA NSW 2124