Support through the Victims Support Scheme for families when someone has died
The Victims Support Scheme provides assistance to the family members of someone who has died as a result of a crime in NSW. Learn more about available support.
Victims Services, including the Victims Access Line and Aboriginal Contact Line, will be closed between 9am – 2pm on Wednesday, 12 August 2026
Visit crisis support and helplines for useful contacts and crisis support lines. If you are in immediate danger, call triple zero (000).
Victims Services is here to help. Call the Victims Access Line 1800 633 063 or Aboriginal Contact Line 1800 019 123 (Monday-Friday, 9am-5pm, excluding public holidays).
We understand that losing a family member as a result of a crime is a traumatic and painful experience.
The Victims Support Scheme provides assistance to the family members of someone who has died as a result of a crime in NSW.
The type of support available will depend on what happened and the family member’s relationship to the person who died.
Learn more about:
We're here to help
Victims Services, part of the Department of Communities and Justice, assists the Scheme Executive to administer the Victims Support Scheme.
We understand that violent crime, modern slavery and road crime can affect people in different ways.
If you have any questions about victims support or making an application, Victims Services is here to help.
Contact Victims Services
Call (Mon - Fri, 9am - 5pm)
- Victims Access Line on 1800 633 063
- Aboriginal Contact Line on 1800 019 123
For the National Relay Service, call 13 36 77 (TTY) or 1300 555 727 (Speak and Listen).
For interpreter support, call the Translating and Interpreting Service on 13 14 50.
Post
Scheme Executive
Victims Services
Department of Communities and Justice
Locked Bag 5118
PARRAMATTA NSW 2124