Privacy policy

This statement supplements the privacy statements on the NSW Government and Service NSW websites.

Supplementary privacy statement

This statement supplements the privacy statements presented to you on the website which directed you to this page, which was either the NSW Government website maintained by various Departments of the New South Wales Government or the Service NSW website maintained by Service NSW.

Read their privacy statements in full:

In this statement, we refer to each such Department and Service NSW as the NSW Agency.  

This statement provides additional details about how the NSW Agency will collect your information (including personal information) and handle your information to assist with planning for end of life and related activities. 

Additional kinds of information may be collected by NSW Government or Service NSW when you choose to use the End of Life planning tools on this website, including:

  • your residential address
  • your date of birth
  • information about the assets you own
  • information about your personal circumstances and preferences
  • your superannuation information
  • your subscriptions and memberships
  • your will location
  • your health instructions
  • your death certificate details
  • if you are an authorised person entitled to access a user’s digital records, your name, email address, phone number, date of birth, relationship to the relevant user and proof of identity documentation

If you do not provide certain information requested by the NSW Agency or provide incomplete or inaccurate information, the NSW Agency may not be able to contact you or provide End of Life planning services or other related services.

For the purpose of providing End of Life planning services and other related services, the NSW Agency may disclose personal information to: 

  • its employees and advisers who are relevant to the provision of the services
  • NSW Trustee & Guardian
  • NSW Registry of Births Deaths & Marriages
  • NSW Health
  • other government agencies relevant to the provision of the services
  • your executor
  • your legal representative
  • your enduring guardian
  • your enduring power of attorney
  • your superannuation fund
  • authorised persons entitled to access your digital records
  • other third parties that perform services for the NSW Agency

The NSW Agency will ensure personal information is stored securely, not kept longer than necessary and disposed of appropriately.

For further information in relation to the collection and handling of your personal information, you can view the privacy statements for NSW Government or Service NSW.

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