‘A cuppa and yarn’: Delivering culturally safe health services on Wiradjuri Country

Hay Aboriginal Medical Service (HAMS) has refurbished an unused space to create new consultation rooms with air conditioning and improved lighting. Rooftop solar panels were also installed to reduce energy costs. 
 

“We wanted our clients to feel safe and relaxed in a non-clinical environment, which we have achieved with our furnishings, temperature-controlled spaces and freshly painted rooms.” 
— Jean Woods, Hay Aboriginal Medical Service Team Leader and Nurse

“The kitchen was refurbished for the comfort of staff and community. Clients feel safe and relaxed when they come in and are encouraged to make a cuppa and have a yarn.” 

“In our psychology room one client commented she doesn’t want to leave it is just so much more inviting and tastefully decorated.” 
 

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HAMS is a key health care service provider in Hay, with a visiting doctor two days a week and specialist allied health services.  

The refurbishment project was supported by an Aboriginal Affairs NSW Community and Place Grant. These grants specifically support local Aboriginal community-led programs to Close the Gap in areas such as education, literacy and health. 

More information about Aboriginal Affairs NSW grants